About
The words people never get to say
We’re a small, independent team. We started building this after watching what people are left holding when someone dies without warning: account passwords nobody can find, decisions nobody discussed — and a silence where a letter should have been. The practical problems have practical fixes. The silence doesn’t, unless the words were written down while there was still time.
So that’s what this is: a quiet place to write the letters that matter, organize what your people will need, and arrange for all of it to reach the right hands at the right time. We know we’re asking for a rare kind of trust — holding your words for decades and delivering them when you can no longer press send. This page, and our security and how-it-works pages, exist so you can judge for yourself whether we’ve earned it.
What we hold ourselves to
Your words belong to you
You own everything you write. Export it anytime, free, on every plan. We will never sell your data, train AI on your letters, or show you an ad. A service holding last words has no business monetizing them sideways.
Honesty over marketing
Every feature page labels what's live and what's still in development. Our security page leads with what we don't claim. If candor about a half-built feature costs us a signup, that's a fair price for being believable about everything else.
Built to outlast us
If we ever shut down, you get 12 months notice, your scheduled deliveries executed, a full export, and a successor option — commitments written into our terms, binding on us and any acquirer.
How we make money
One way: people buy the Lifetime plan — $199, once. No ads, no data sales, no subscription you have to outlive. We think a longevity-critical service should be paid for in a way that doesn’t depend on squeezing anyone later: you pay once, and our job from then on is simply to still be here, keeping your words safe and delivering them faithfully. The free plan stays free — trust has to be testable before it’s paid for.
Talk to us
Questions, concerns, or the three hard questions you should ask any service like this one — we answer all of it at support@whenidiefiles.com. A human reads every message.